For many Realtors, real estate is a part-time or convenient profession. As for me; being a REALTOR® is my second profession in life. I recently retired from the U.S. Army after serving for 24 years in which most were spent within the 82nd Airborne Division
I have been married to my lovely wife Jenifer (yes it is spelled with only one “N”.) for 20 years. We have four kids and all arrived after I retired from the military. Spent my younger years as a so called military brat, so I understand the trials and tribulations of moving as a child and as a service member.
Customer service has always been my highest priority. This is my eleventh full year in real estate and I am proud to be associated with a company that shares my own commitment to customer service and ethical standards rather than sales quotas.
Mr. Fennell listened and paid close attention to our needs. He was very accommodating when we asked for recommendations. Charles is always quick to respond to our inquiries and actions. He puts his clients first; even working through Covid-19 and personal issues. The office staff is very courteous and professional.
As a first time homebuyer, I was extremely lucky to have worked with Charles. He is extremely professional and friendly. He walked me through each step of the process and answered all my questions. I never felt lost or confused. He listened to what I wanted and didn't want in a home and helped me find an amazing house under my budget. I enjoyed working with Charles from the moment we began working together. I HIGHLY recommend Charles!!!
Charles was quick to respond and resolve issues fast. Everything was done for me to have a efficient closing and meet a time line. Charles really made me feel like family and made every effort to explain the process since I was a first time home buyer.